Persistence Matters: Keep Asking

“Never give in—never, never, never, in nothing great or small, large or petty, never give in except to convictions of honour and good sense.”  —Winston Churchill Do you shy away from being persistent because you don’t want to look pushy? Salespeople learn early that “no” doesn’t always mean “no.” In the world of buyers and…

6 Tactics For Handling the Meeting Monopolizer

  Help! Someone has hijacked your meeting! You did everything right: A well-crafted agenda … a carefully considered invite list … you started right on time …. And now, one of the meeting participants is off on a wild tangent, repeating his point over and over and over, with no signs of slowing (or stopping…

Why You Should Care if You’re a Likable Boss

  How much does it really matter if your employees like you? Is there a correlation between results and how well employees like their bosses? “Most people assume it is possible to be an effective leader without being likable,” writes forbes.com. But the reality is that likability and leadership effectiveness are tied together. Forbes writer…

11 Things That Bug Bosses

Most of us want to have a good relationship with our bosses. Ever stop to consider what things you do … that might make your boss’s day harder? Here’s a list of some of the top annoyances for bosses: Not keeping your boss in the loop when you need to. When your boss meets with his…

Is What You’re Saying Listenable?

We’ve all had those experiences where someone starts talking to us and we aren’t quite tuned in. The person is well into their story when we have to stop them and ask them to start over … from the beginning. A listener has to be ready before they can hear what you have to say.…

6 Steps to Getting Employees to Take Ownership

  Are your employees doing the minimum required to get the job done? Or, do they own the work, their projects, the outcome? Are they on the lookout to do things better, faster, cheaper? The employee who takes ownership goes beyond what is required. You would trust that person to not just complete the task…

What Organizations Can Do to Curb Sexual Harassment

  Sexual harassment in the workplace is illegal, but that doesn’t keep it from happening. It can creep into our workplaces, making workers uncomfortable and taking the focus off business. While your legal obligations may be covered by a policy and required training, there are additional steps you can take to prevent sexual harassment. Each…