Drive Engagement by Valuing Employees—Instead of Only Recognizing Their Achievements

Any discussion about employee engagement usually includes employee recognition. Noticing when someone reaches a goal … taking the time to acknowledge, celebrate and reward that achievement makes almost anyone feel good about their work. But what about celebrating the individual employee? Is it really recognition for great work that employees crave? Or rather, is it…

Warning Signs that Employee Engagement is Beginning to Fall

  A hospital ICU has amazing patient monitoring systems. Machines beep and hum as numbers and graphs flash in multi-colors. Nurses patiently explain normal ranges as you closely watch for change—dips or spikes signaling ever-so-slight signs of trouble or improvement. Wouldn’t it be nice if you could pinpoint with such exactness the moment an employee…

Where to Set the Bar: How to Create High Standards for Employees

  Goals guide us. They help us prioritize our efforts and know when we’re successful. They help to motivate us—driving us forward. But, set too high, seemingly unattainable goals can be demotivating. Too low, and they can hold us back. Setting meaningful targets—the right expectations, high standards and goals—for employees can take time and be…

Lead and Get Results Without Authority

  Have you ever been in a position where you need to get results from a work group but lack formal authority? As workplaces become more collaborative, your ability to influence and lead—even when you’re not the boss—becomes more important. You suggest a procedure change to your boss and suddenly she puts you in charge…

How to Reach Workers Who Overestimate Their Competence

How accurately do your employees see their work? If you ranked employees in order of competence, are the employees in the bottom half of your list aware they’re in the bottom half? Do they truly understand your expectations and what outstanding performance looks like? A growing pile of research suggests that a large number of…

Take the Anxiety out of Performance Reviews

  Mention performance reviews in any office and you’ll get a litany of horror stories. Furious workers blind-sided with surprise criticism. Unfair appraisals tied to raises. Bosses giving everyone the same results to keep the peace. From the employee: Anger. Frustration. Anxiety. From the boss: Hesitation. Delay. Anxiety. And yet, the calls from the HR…

Does Delegating Make You Anxious? You’re Not Alone

  Delegating is hard for many of us. We wait until we’re overwhelmed … and then we “dump” the mundane things that take the least explanation … or things that are already late. And in our haste, we give them to the nearest body, rather than stopping to really consider who has the right skills…