4 Key Ingredients to Managing Like a Coach

Build Employee Confidence, Competence and Engagement If you’ve ever played sports, you know a good coach when you see one. They’re humble, compassionate and passionate about the sport. You know what they expect because they communicate clearly (although they don’t talk too much). You believe they can lead you and your team to success. You trust…

Where Has the Finesse Gone?

  “I tell it like it is.” “I’m a straight shooter.” As a culture, we value honesty. We want people to be straight with us. We even ask people to stop beating around the bush.  But the more we hear these pronouncements, the less they seem to be about a desire for honesty and the…

Expect More … From Low Performing Employees

  Low employee performance is not always resolved by surface or temporary remedies. If you see promise in this individual, you may need to dig deep to find the root causes. Find the Root Cause of Poor Performance If you have several workers performing similar jobs, it’s hard not to compare them: enthusiasm, ability to…

A Fine Employee Engagement Line: Managers, Are You Too Hands Off?

Engage. Empower. Inspire. Motivate—It’s the mantra of every manager on the planet.  “Engaged employees are more productive,” you’re told. “Empowered employees think outside the box and see opportunities.” “Inspired employees are self-motivated and want to do their best.” There are more tips online on how to inspire, engage, motivate and empower employees than you could…

9 Things to Include When Onboarding Your New Hire

  Before your next new hire gets down to business, there are a few things that need to happen. Put your company’s best foot forward. Good, well-structured employee onboarding is where company culture, employee engagement and productivity begin. First-day-on-the-job horror stories abound—from being plunked down in a corner with the employee manual to being scooted…