Inspire Employees to Take Initiative

  So you’re tired of complacent employees. You want them to STEP UP — to show some initiative. When you hired that last employee, she started out with amazing gusto. She asked lots of questions about procedures and customers. She quickly tackled projects and seemed to have an innate sense of what needed to be…

8 Delegating Mistakes Managers Make

  Delegating is an important part of being a manager — but delegating well, can be tricky. You hand off a project but can’t help hovering nearby to see how it’s going. You’re concerned the employee might fail. You’re pretty sure you could do it better and that would make you more comfortable. Delegating can…

Knowledge Hoarding: 5 Ways to Encourage Information Sharing

  No matter where you work, you run into people who conceal information from coworkers, albeit sometimes inadvertently. Complete information makes an organization run more smoothly. It saves time. It prevents mistakes and duplication of efforts. It is often critical to good decision making. So why, at a time when social sharing is rampant, does…