The Confidence/Competence Tangle

  “As women, we often wait until we’re competent before we feel confident, whereas men often feel confident before they’ve achieved full competence,” said Michelle Shepard, founder of the Women in Real Life (WiRL) leadership summit. In business, confidence plays a huge role in getting ahead. Hiring decisions, promotions, meetings … all put a businessperson’s…

Let Business Goals Drive Your Training Budget

If your employee training budget is based on little more than historic spending and wishful thinking, try tying it to company goals. Business goals and strategy provide an objective, measurable target.  And, hitting those targets might demand new skills, innovative thinking, better customer service, etc. Attaching your training budget to something tangible also guarantees that…

Help Your Employees Develop Ownership and Accountability

A great challenge of business owners and leaders is getting employees at all levels to embrace accountability and personal ownership of workplace issues like productivity and harmony. However, the motivation behind this desire has little to do with business leaders’ selfless need for earthly goodness. Few business leaders invest their money or gamble their family’s…

6 Steps for Creating a Great Company Culture

For the last two years, Google has taken the top spot on Fortune’s “100 Best Companies to Work For” list. As its employees will tell you, it’s a great company culture that sets this organization apart. Google recognized early on that satisfied employees create satisfied customers, and it based its company culture around that philosophy. While…